The Public Policy and Management Center (PPMC) at the Hugo Wall School of Public Affairs at Wichita State University conducted a review of Wichita's branch library system. PPMC was given the following tasks:
- Engage stakeholders to identify issues and challenges in delivering services at branch libraries;
- Review national standards and criteria in library services;
- Conduct interviews, observations, and surveys;
- Assess site usage, evaluate user profiles, analyze initial market impact, facilitate community engagement, and provide a foundation for future planning.
Data
PPMC and the Library worked with
CIVICTechnologies to learn how library services are utilized by different parts of the community. Library staff participated in a workshop from November 17-18, 2016 to study the data and apply it to each library branch:
Final Report
The findings of PPMC's study, including information from CIVICTechnologies, were released on April 25, 2017:
Kansas Library Association Presentation
The branch study was presented at the Kansas Library Association's 2017 conference.
KLA Presentation slides